FLIPLET SUMMIT Q4 2026

Beyond Launch:
A New Model for Customer Success

Toby Rowe, Chief Operating Officer; Kavneet Gulati, Head of Customer Success; and Hannah Lenthall, Customer Success Executive at Fliplet

Watch Fliplet’s Customer Success team explain how to make the first 90 days after launch count. Learn how to get people using one focused workflow, use feedback and usage data to spot problems, and decide when to improve, simplify or expand your software.

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Build the software you actually need