Crisis management

Quick and efficient response time for crisis and safety issues with the latest emergency contact details being automatically available.

“Fliplet provided us with a very simple to use app – with all the necessary information at our fingertips to support the crisis management team” Operations TA

Challenge

To help facilitate a timely response to crisis and safety issues globally, this organization wanted to develop an app that automatically put the latest emergency contact information into staff’s Apple devices. Having this app would mean that staff would never be more than two taps away from the Corporate Crisis management team.

Solution

Key features of the app include:

  • Reliability: In an emergency situation it would be critical for management to be able to access the relevant contact information without a network connection or internet.

  • Two-way information sharing: Users are able to provide emergency information directly through the app.

  • No need for technical skills: After an initial 15-minute training session the team were able to edit the app with no reliance on software development resources.

  • Flexible app structure: The team can adjust the app’s navigation, content, functionality and flow based on feedback from their users in hours without technical skills.

  • Instant app updates: The app needed to instantly display the latest contact information at any time. Apps created with Fliplet can be updated instantly even when listed in public or enterprise app stores.

  • Push notifications: With push notifications, the organization can send a message to all users of the app in emergency situations. The message displays on the home screen of a user’s device without them having to open the app.

“Our original crisis management app was bespoke and updates to it proved costly, especially with the frequency of new versions of iOS. With Fliplet, we’ve created an app that we can update as and when we need and the team at Fliplet take care of ensuring the app continues to perform optimally through operating system updates for a fixed annual cost.” Group IS Manager


Results

The app is saving time and boosting efficiency.

“Staff are never more than two taps away from the Corporate Crisis management team”

Background

The organization is a leading independent exploration and production company within the oil and gas industry.

  • Industry: Oil & Gas

  • Number of Employees: 900 +

Challenge | Solution | Results

  • Challenge: Help the organization facilitate quick and efficient responses to crisis and safety issues globally.

  • Solution: Ensure that the latest emergency contacts are automatically put into the staff's Apple devices.

  • Results: The app is successful in saving time and being efficient.

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